SMRT Express Service 963E

SMRT Bus Service 963E is a Peak Hour express route between Woodlands Regional Interchange and HarbourFront Interchange, passing through BKE, Petir Road, Hillview Ave, AYE and Telok Blangah Rd. Its parent route is 963 and has a weekend variant 963R. The service operates HarbourFront-bound trips in the morning and Woodlands-bound trips in the evening on weekdays only.

^ SMRT Alexander Dennis Enviro500 (SMB5022P) – Express 963E

Route Information
Route Woodlands Regional Bus Interchange ⇌ HarbourFront Bus Interchange
Passes Through BKE, Petir Road, Hillview Ave, AYE, Telok Blangah Rd
Route Length 29.9km (D1) | 29.2km (D2)
Travelling Time 90mins
Operator Information
Current Operator SMRT Buses
Current Depot Woodlands Bus Depot (WLDEP)
Current Fleet Alexander Dennis Enviro 500
Departure Times from T1 0645 – 0705 (Weekdays)
Departure Times from T2 1800 – 1830 (Weekdays)
Frequency Loop Service
0630-0830: 20 mins
0831-1659: –
1700-1930: 30 mins
After 1930: –

Route diagram released by SMRT

Route History

Introduced on 20 February 2006, Service 963E provides passengers in Woodlands and Bukit Panjang towns with a faster link to various industries and offices at Toh Tuck, Pasir Panjang and HarbourFront. Operating during the morning and evening peak hours on weekdays, this service charges express fares. The service only calls at selected bus stops along the route of its parent Service 963 and ply very similar routes.

Service 963E’s express sector will take it via PIE and Clementi Ave 6, skipping Toh Tuck Ave and Commonwealth Ave West. Two trips are operated in the mornings, departing Woodlands Interchange at 6:45am and 7:05am, and another two trips in the evenings, departing HarbourFront Interchange at 6:00pm and 6:30pm.

High capacity articulated / double-deck buses are not deployed as resources are preferentially allocated to its parent Service 963 with higher demand.

Route Variants:

Fare: Charges regular distance-based express fares. See Bus Fares for exact fares.

Fleet: Service 963E′s fleet comprises of Double decker buses as well as single decker rigid buses.

Route Information:

Direction 1 Direction 2
  1. Woodlands Regional Int
  2. Woodlands Ave 3 (Blk 347)
  3. Woodlands Ave 3 (Blk 320)
  4. Woodlands Ave 3 (opp Marsiling Stn)
  5. Woodlands Ave 3 (Blk 402)
    BKE (express)
  6. Bt Panjang Rd (Blk 223)
  7. Pending Rd (bef Pending Stn)
  8. Petir Rd (bet Blks 139/140)
  9. Petir Rd (opp Petir Stn)
  10. Jelebu Rd (opp Bt Panjang Plaza)
  11. Bt Panjang Rd (Blk 183)
    Upp Bt Timah Rd (express)
    Hillview Rd (express)
  12. Hillview Ave (Hillington Green Condo)
    Hillview Rd (express)
  13. Bt Batok East Ave 4 (Blk 272)
  14. Bt Batok East Ave 3 (Blk 283)
  15. Bt Batok East Ave 3 (Blk 289E)
    Bt Batok East Ave 3 (express)
    PIE (express)
    Clementi Ave 6 (express)
    AYE (express)
  16. AYE (ITE Dover)
  17. Buona Vista Flyover (opp NUH)
  18. Buona Vista Flyover (opp PSB Science Pk Bldg)
  19. AYE (opp Normanton Pk)
    AYE (express)
    Alexandra Rd (express)
  20. Alexandra Rd (opp Alexandra Pt)
  21. Alexandra Rd (opp NOL Bldg)
    Telok Blangah Rd (express)
  22. HarbourFront Int
  1. HarbourFront Int
    Telok Blangah Rd (express)
  2. Alexandra Rd (NOL Bldg)
  3. Alexandra Rd (Alexandra Pt)
    Alexandra Rd (express)
    AYE (express)
  4. AYE (Science Pk)
  5. Buona Vista Flyover (PSB Science Pk Bldg)
  6. Buona Vista Flyover (NUH)
  7. AYE (opp ITE Dover) AYE (express)
    Clementi Ave 6 (express)
    PIE (express)
    Bt Batok East Ave 3 (express)
  8. Bt Batok East Ave 3 (Blk 290H)
  9. Bt Batok East Ave 3 (Keming Pr Sch)
  10. Bt Batok East Ave 4 (Blk 254)
    Hillview Rd (express)
  11. Hillview Ave (opp Hillview Hts)
    Hillview Rd (express)
    Upp Bt Timah Rd (express)
  12. Bt Panjang Rd (Blk 604)
  13. Jelebu Rd (Bt Panjang Plaza)
  14. Petir Rd (aft Petir Stn)
  15. Petir Rd (Blk 127)
  16. Pending Rd (opp Pending Stn)
  17. Bt Panjang Rd (Blk 270)
    BKE (express)
  18. Woodlands Ave 3 (opp Blk 402)
  19. Woodlands Ave 3 (Marsiling Stn)
  20. Woodlands Ave 3 (Blk 173)
  21. Woodlands Ave 3 (opp Blk 347)
  22. Woodlands Regional Int
Express 963E at a glance

Express 963E at a glance

Operator History:

  • 2006 – Present: SMRT Buses Ltd

The Bus Service Operating License (BSOL) for this route will be renewed in 2016.



  • 2006 (20 Feb): Introduced as a unidirectional peak hour service from Woodlands Int to HarbourFront Int. Departs Woodlands Interchange at 6:45am and 7:05am. Charges Express fares, concessionary travel is not applicable.
  • 2009 (11 May): Evening route introduced, departing HarbourFront at 6:00pm and 6:30pm
  • 2014 (28 Oct): Alexander Dennis Enviro 500 bus deployed
  • 2015 (14 Jun): Designated wheelchair-accessible bus route (WAB)

Past Routings:



Retired; SMRT Mercedes-Benz O405 (TIB493T) – Express 963E


External Links & References:

Back to Express Bus Services
Back to Bus Services
Back to Bus Articles

4 thoughts on “SMRT Express Service 963E

  1. This service is good but it could be better if bigger buses (with more capacity) n a few more frequencies added. This bus can be really crowded. There was once I took one home to bukit panjang n it’s aircon was not working so one could imagine how hot this is especially when people r paying more and this bus goes quite a distance plus the peak hours jam at AYE. There shd be emphasize on E bus being express bus as some people on bus was puzzled why bus didn’t stop at some bus stop and apparently they didnt know the difference.

  2. Clementi ave 6 infront of logishub@clementi has only 2 buses. It will be great if 963e have a stopping at that bus stop. Anyway it pass by that bus stop.

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